HelpJet Documentation
Guides, references, and integration walkthroughs for the HelpJet platform.
Popular articles
Quick Start: Create Your First Bot
Walk through the four-step new-bot wizard — from naming your bot to training, testing, and activating it — in about ten minutes.
Deploying Your Bot
Get your bot live on your website — copy the embed code, paste it into your site, and verify the chat bubble appears. Includes platform-by-platform paste locations and troubleshooting.
Training Sources Overview
What training sources are, how the Sources tab works, and how the content you add shapes every answer your bot gives.
Customizing the Chat Widget
Every appearance setting for the Bot Widget — colors, position, icons, header, corners, and behavior — with a live preview as you edit.
Browse by topic
Getting Started
What HelpJet is, how to create your first bot, and a tour of the dashboard.
Training Your Bot
Teach your bot from websites, WordPress, files, YouTube, and direct chat.
Deploying Your Bot
Put your bot in front of visitors — widget, page embed, chat link, WordPress.
Customization
Appearance, brand voice, system prompt, and bot settings.
Conversations & Analytics
Review conversations, measure performance, and track usage.
Integrations
Connect HelpJet to Help Scout, WordPress, and your website platform.
Team & Account
Organizations, members, permissions, and your profile.
Billing & Plans
Plans, interactions, credits, add-ons, and billing management.
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