Page Embed & Chat Link Styling

The Page Embed and Chat Link channels share your bot's brand color and corners, and each has its own size, header, and welcome message settings.

The Page Embed (an inline chat panel inside your page) and the Chat Link (a hosted, shareable chat page) share your bot's look with the Bot Widget. Colors, corners, feedback, and the footer are set once in the Appearance card at the top of the Deploy page; each channel's own tab then holds the handful of settings that are specific to it.

Each channel keeps its own welcome message and header because each serves a different context: a widget tucked in a corner, an embed that's part of your page design, and a full-page chat someone opens from a link. Change one channel's text and the others stay exactly as they were.

Both tabs work the same way as the widget tab: settings on the left, a Live preview on the right, and a shared Save settings button in the sticky header. If a channel's Enabled toggle (top right of the tab) is off, its customization options are hidden until you turn it on.

These come from the Appearance card and apply to the Page Embed and Chat Link exactly as they do to the widget:

What the channels share
Setting	Effect on the Page Embed and Chat Link
Brand color	Header background, send button, your visitors' message bubbles, and links in the bot's answers
Chat window corners	Corner rounding of the chat panel; on the Page Embed it also rounds the container on your page
Collect feedback	Thumbs up / thumbs down after bot responses
Header logo	Logo in the header (coming soon)
Footer text	The Powered by HelpJet line under the chat, removable with the add-on

Text on the header and bubbles is chosen for you: white on a dark brand color, dark on a light one.

Page Embed settings

The Page Embed renders inside a container on your page, so it has one setting the widget doesn't: height.

Page Embed settings
Setting	What it does	Default
Height	Height of the embedded chat container in pixels, from 200 to 2000	600
Show header	Toggles the header bar on or off. Turn it off when your page already provides a heading	On
Header text	Title shown in the header bar	Your bot's name
Welcome message	The first message shown in the embedded chat	"Hi! I'm [bot name]. How can I help you today?"

The header text setting only appears while Show header is on. Leave Header text or Welcome message empty and the channel uses the widget's value, shown as the field's placeholder.

The container's border is a neutral light gray on every site, and its corners follow Chat window corners in the Appearance card, so the frame and the chat panel inside it always match.

Chat Link settings

The Chat Link tab starts with your Shareable Chat Link: the hosted URL for your bot, with Copy and Open buttons. Share it anywhere: email signatures, support replies, social bios.

Because the chat page is hosted by HelpJet, there's no container to size; the chat fills the page.

Chat Link settings
Setting	What it does	Default
Show header	Toggles the header bar on the hosted page	On
Header text	Title shown in the header	Your bot's name
Welcome message	First message on the hosted chat page	"Hi! I'm [bot name]. How can I help you today?"

The Chat Link is often the first impression someone gets of your bot with zero surrounding page context, so the header matters more here; a clear Header text like "Acme Support" goes a long way.

The "Powered by HelpJet" footer

Both channels show a Powered by HelpJet line under the message input, the same as the widget. Removing it requires the Remove "Powered by HelpJet" add-on; see Add-ons, Credits & White-labeling.

Common questions

I changed the brand color. Does my embed change too?

Yes. The brand color, corners, feedback setting, and footer are shared, so one change in the Appearance card updates the widget, the Page Embed, and the Chat Link together once you click Save settings.

No. One bot has one brand color so it looks the same everywhere it appears. If you need different looks, create a separate bot.

Can I use different welcome messages per channel?

Yes. A widget greeting ("Hi there! Questions?") can stay short, while your Chat Link welcome can be more complete since it's the whole page.

The customization options aren't showing

Check the Enabled toggle at the top of the tab. Disabled channels show a notice instead of their settings; turn the channel on to customize it.

Do saves apply per channel?

Save settings saves everything on the Deploy page at once: Appearance, widget, Page Embed, and Chat Link changes all publish together.