The SiteGPT alternative you can evaluate forever, not for 7 days
SiteGPT pioneered the "ChatGPT for your website" pitch and remains a solid mid-market option with a HIPAA-assessed path. But it gives evaluators only a 7-day trial, prices from $39/month with a message calculator that varies by AI model, and shows thin public social proof. Here is how it compares for small teams.
Why people look for a SiteGPT alternative
- No free tier at all: a 7-day trial, then $39/month minimum — the shortest evaluation window in the category (verified July 2026).
- Calculator pricing: message allowances vary by which model you choose (GPT-4.1 vs mini), so comparing plans means spreadsheet work.
- Thin public proof: the site shows a single testimonial and a handful of logos; there is no substantial G2 or Capterra review base to check claims against.
- Mid-market pricing ladder: $39 → $79 → $259/month climbs fast for a product whose core job is answering questions from your site.
HelpJet vs SiteGPT at a glance
HelpJet | SiteGPT | |
|---|---|---|
Entry price | $29/mo Pro ($23/mo annual) | $39/mo Starter |
Free plan | Free forever — 100 interactions/mo | None — 7-day trial only |
Pricing unit | 1 interaction = 1 reply, any model | Message limits vary by AI model chosen |
Setup | Paste your URL — live in ~5 minutes | Sync content, install, refine (3 steps) |
Actions | Escalation with full conversation history | Functions (custom actions) on higher tiers |
Compliance | Standard practices; no HIPAA claim | HIPAA-assessed, SOC 2 |
Who should switch to HelpJet
- Anyone who wants to evaluate properly: seven days is not enough to see how a support bot handles a real month of questions. HelpJet's free plan has no clock.
- Founders comparing $29 flat against $39-plus-calculator: HelpJet's interactions cost the same regardless of model.
- Small teams that want proof before payment — run HelpJet free until it earns the upgrade.
Who should stay with SiteGPT
SiteGPT's HIPAA-assessed offering is a real differentiator if you handle protected health information — HelpJet makes no HIPAA claim. Its Functions feature (custom actions the bot can execute) and native Crisp, Slack, and Zendesk integrations also serve teams with existing support stacks. If you're in healthcare or need the bot wired into Zendesk workflows, SiteGPT earns its price.
Switching is low-stakes
Both products train from your website, so switching costs nothing but the five minutes to paste your URL into HelpJet. Run the free plan against your trial (or your live SiteGPT bot) on the same questions and let the answers decide.
SiteGPT alternative FAQs
Evaluate on your timeline, not a 7-day timer
HelpJet's free plan never expires. Train it on your website in five minutes and judge it on a real month of questions.
Free forever plan — no credit card required