Give your support team the teammate they've always wanted
HelpJet trains an AI support agent (we call it a happiness engineer) on your own site and docs. It takes the repetitive 80% of customer questions around the clock, so your team keeps the conversations only they can have. Live in 5 minutes.
Free plan: 1 bot, 100 replies a month, no card. Pro: $29 a month flat for 1,000. One reply = one interaction.
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Nobody signed up to answer “do you have a free plan?” forty times a week.
Your team is capable of real conversations: the ones that turn a frustrated customer into a loyal one. Yet half the day goes to the same five questions any agent could answer in their sleep.
Same five questions. Every. Single. Day. Saturday morning? Monday with better coffee and worse boundaries.
You've tried other tools. They want you to build flowcharts, map decision trees, and write a novel of canned responses before they answer a single question. You need something that works with your team, not a second product to manage.
What if those five questions just… disappeared?
The happiness engineer that is actually an engineer
Meet your new happiness engineer. Except this one is literally engineered for happiness. What makes it different: it doesn't feel like a bot. At all.
Nuance
Reads between the lines: catches sarcasm, urgency, and what is really being asked.
Empathy
Understands frustration and responds with genuine empathy.
Intent
Catches what customers mean, not just what they say.
Clarity
When someone is confused, it explains things differently.
The human touch you'd expect from your best support person, combined with capabilities no human could ever match.
Human warmth. Superhuman recall. Always on.
Never tired. Never frustrated. Never off-script. Fast, accurate, and unfailingly polite at 2am.
- Total recall
- Remembers every conversation, every detail, every product specification, instantly.
- Parallel care
- Helps ten customers at once with the same attention you would give to one.
- Instant answers
- Responds in seconds with answers that would take a person minutes to look up.
5 minutes to expert-level knowledge
One click. Five minutes. Your entire documentation absorbed.
- PDFs
- URLs
- Help articles
Drop your content
PDFs, URLs, help articles, knowledge base
5 minutes
Your agent is ready
Expert on your entire business
No complex setup. No technical headaches.
Point it at your materials and it's ready to have real, helpful conversations.
Gets smarter every single day
Your happiness engineer doesn't just answer questions. It learns from every one.
What goes in
Continuously learning
What comes out
Every answer backed by your real documentation
Common questions handled instantly, no wait time
Empathetic, natural, and tailored to each customer
What kind of support person gets better every single day without being asked? The kind that was built to.
Built to handle the repetitive 80%, so your team handles the ones that matter
While other bots force customers into rigid menus or push them to "speak to a human," your happiness engineer has actual conversations, and escalates cleanly when a human touch is the right call.
Other bots
- Three menus before it asks what is wrong
- One canned answer for every problem
- Ends with "contact our support team"
Rigid menus · No understanding · Dead-end answers
Your happiness engineer
Real conversation · Understands context · Solves the problem
That rare question that needs a human? It's learning from your team. Turning today's exceptions into tomorrow's automatic wins, while your team stays focused on the conversations only they can have.
Let it take the repetitive questions.
Free plan: 1 bot, 100 replies a month, no card. Paste your URL and it's live in 5 minutes.
Grows with your business
More products? Updated policies? Seasonal changes? Feed it the new information and your happiness engineer adapts.
- Website docs
- Product catalog
- Policy PDFs
- Team knowledge
HelpJet Knowledge Hub
Re-scans weekly, or on demand
- Previous conversations
- Help center
- Help desk
- Support tickets
Every source feeds one brain. Update anything, and it knows on the next scan.
Like having a support person who never needs retraining. Because it trains itself.
Pricing you can do in your head
Two plans, one unit, one pack. No calculator, no surprise on the invoice.
- Free
$0
1 bot · 100 replies a month
No card. Hits the limit and stops. It never charges you.
- Pro
$29 a month
3 bots · 1,000 replies a month
Extra bots $20 each.
- More replies
$30 per 1,000
- The unit
1 reply = 1 interaction
No model multipliers
No per-seat fees. No per-resolution fees. Nothing to decode.
Before you ask
The questions everyone asks (so you don't have to).
Ready to give your team their day back?
Setup takes 5 minutes. The free plan is 100 replies a month, no card, and it stops instead of charging you.