Add an AI chatbot to your Shopify store - in minutes

HelpJet learns from your products, policies, and help docs to answer shopper questions instantly, 24/7. One-click install from the Shopify App Store. No developers needed.

Helping Shopify store owners resolve pre-sale and post-purchase questions without lifting a finger.

Your shoppers have questions.

You shouldn't be up at midnight answering "where's my order?"

Your Shopify store gets traffic every day. But every unanswered question about sizing, shipping, returns, or order status is a cart that someone didn't complete.

You're either answering the same five questions a hundred times, or losing sales to silence.

There's a better way.

How it works

Set up in three steps

Step 01

Connect your content

HelpJet reads your help center, product pages, and shipping/returns policies.

Step 02

Install from the Shopify App Store

One click. No code. No liquid edits. Approve the app, and you're in.

Step 03

Go live

Your AI chatbot starts answering shopper questions the moment it's installed.

Why Shopify merchants choose HelpJet

Works the way your store works

One-click Shopify App Store install

No theme edits, no dev time. Install, approve permissions, done.

Trained on your products and policies

HelpJet answers from your product pages, size guides, shipping, and returns. It never guesses.

Fewer tickets, better conversion

Pre-sale questions get answered before the buy button. "Where's my order" goes to the bot, not your inbox.

Live on your store in under 10 minutes.

If you've ever installed a Shopify app, you can install HelpJet.

Features

Everything you need, nothing you don't

AI trained on your product catalogue, policies, and help docs
One-click Shopify App Store install, no liquid edits
Answers shipping, returns, and "where's my order" questions automatically
Seamless handoff to your support team
Works with Shopify Basic, Shopify, Advanced, and Shopify Plus
Analytics that show the questions costing you sales

Frequently asked questions

Everything Shopify merchants ask before they get started.

Your Shopify store can handle support on autopilot

Join the merchants who've stopped answering the same questions between order fulfilment. HelpJet installs in minutes and starts helping shoppers buy instead of bounce, straight away.

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