Free AI chatbot for BigCommerce stores
HelpJet learns from your product pages, policies and help centre, then answers shoppers' questions on your store, day and night. One script in Script Manager. No app, no theme edits, no developer.
No credit card. Free plan, not a trial.
- Free plan
- 1 bot · 100 replies a month
- To start
- No credit card
- Pro
- $29/mo flat · 1,000 replies
Your shoppers have questions. You shouldn't have to answer every one.
Your store gets traffic every day, and shoppers have questions about shipping, sizing, returns and stock. When the answer isn't on the page, the cart doesn't close.
So you're either answering the same pre-sale questions over and over, or losing sales to silence. HelpJet answers from what you've already written.
Set up in three steps
- Step 1
Create a free account, point it at your store
Paste your sitemap (yourstore.com/xmlsitemap.php) as the training URL. HelpJet lists every page it finds, so you tick the product, policy and help pages it should learn from. No card needed.
- Step 2
Paste one script into Script Manager
Copy the embed from your HelpJet dashboard, then in your BigCommerce admin go to Storefront → Script Manager, create a script for the footer on all pages, and paste it in. No app, no Stencil edits, no developer.
- Step 3
Go live
The chat bubble appears on every page and starts answering. When it can't answer, it says so and tells the shopper how to reach you.
Why HelpJet fits a BigCommerce store
Answers from your product pages, not generic AI
Shipping, returns, sizing and materials, answered from what you've written on your product and policy pages. Replies match your store and sound like you.
One script, no app, nothing touched
The embed goes in Script Manager like an analytics tag. Your Stencil theme and checkout stay exactly as they are, and the widget is customisable to match your store.
Cuts your support inbox down to size
The pre-sale and post-purchase questions you answer ten times a week get answered automatically. Analytics show what shoppers are asking; when the bot can't answer, it points them to you.
Pricing you can work out in your head
One bot reply is one interaction. No model multipliers, no per-seat fees, no per-resolution metering. Free covers 100 a month; Pro is $29 flat for 1,000.
Frequently asked questions
What store owners ask before they get started.
Setting up? Deploying your bot and embedding and sharing cover the script, where it goes, and how to check it is working.
Your BigCommerce store can handle support on autopilot
Stop answering the same pre-sale questions by hand. Point HelpJet at your sitemap, paste one script, and it starts replying from what you've already written.
Free plan · No credit card · Nothing deleted if you stop