The copy-paste work every support team does by hand. Automated, one ticket at a time.
Automated, one ticket at a time. Paste a ticket, get a draft. Paste a thread, get a summary. Every tool here is free and runs in the browser: no signup, no card.
Start here
Ticket Reply Generator
Paste ticket content, get draft reply
Paste a customer support ticket and generate a clear, on-brand reply in seconds. Pick the tone and get a draft ready to send.
Ticket Summarizer
Paste ticket conversation, get summary
Turn a long helpdesk thread into a tight summary with the core issue, key facts, what’s been tried, and the next action.
More tools
Email Reply Generator
Paste email thread, get email reply
Write a thoughtful customer email reply from the incoming thread and a few key points you want to include.
Support Conversation Translator
Paste support conversation, get translated conversation
Translate a full support conversation, both customer and agent messages, into another language with speaker attribution preserved.
Ticket Reply Rewriter
Paste draft reply, get polished reply
Polish a draft support reply in the style your customers expect: friendly, formal, empathetic, concise, technical, or detailed.
Ticket Reply Translator
Paste support response, get translated reply
Translate a support reply into any major language while preserving tone, product names, and helpdesk formatting.
These tools make a ticket faster. HelpJet makes it not exist.
Train a bot on your docs, embed it on your site, and the questions you’d normally paste in here get answered before they reach your inbox.
Free plan: 1 bot, 100 interactions a month, no card required.