AI Support Conversation Translator
Translate a full support conversation, both customer and agent messages, into another language with speaker attribution preserved.
How to use it well
Sometimes an agent needs to read the whole ticket, not just reply to it. If the conversation is in a language they don’t speak, they’re stuck. The AI Support Conversation Translator translates both sides of a helpdesk thread into the language you pick, keeps the speaker attribution and timestamps intact, and leaves product names, order IDs, and technical terms in their original form.
It’s built for multilingual support teams that need to hand tickets between regions, for managers reviewing queues across markets, and for QA leads auditing conversations in languages they don’t personally read.
More tools
Ticket Reply Translator
Translate a support reply into any major language while preserving tone, product names, and helpdesk formatting.
Email Reply Generator
Write a thoughtful customer email reply from the incoming thread and a few key points you want to include.
Ticket Reply Rewriter
Polish a draft support reply in the style your customers expect: friendly, formal, empathetic, concise, technical, or detailed.
Support Conversation Translator fixes one ticket. HelpJet keeps the next one from arriving.
Train a bot on your docs, embed it on your site, and the questions you’d normally paste in here get answered before they reach your inbox.
Free plan: 1 bot, 100 interactions a month, no card required.