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All updates
  • New
  • Improved

Widget customization, display rules, response language, and Instructions.

  • New: Widget customization on the Deploy page: window corners, header alignment, and launcher button shape, with a live preview of the real widget.
  • New: A Response language setting. Bots can answer in the visitor's language or always in a chosen one, and the widget's labels follow suit.
  • New: An Instructions section under Brand & Voice for telling the bot how to behave, separate from the system prompt.
  • Improved: Deploy channel tabs show a status dot per channel, remember which tab you were on, and say what has not been saved yet.
  • Improved: Display rules (where the widget shows) use show/hide language, reorder correctly, and can be undone.
  • Improved: PDF and file training handles more document layouts.