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All updates
  • New
  • Improved
  • Fixed
  • Removed

One brand color for every channel, Activity triage, and a clearer path to Pro.

Appearance is now set once per bot and shared by the widget, page embed, and chat link. The Activity page helps you work through conversations, and the dashboard makes it clearer when a plan limit is holding you back.

  • New: Appearance card on the Deploy page. Pick one brand color and HelpJet derives the rest of the palette; corners, feedback thumbs, header logo, and footer text are set in the same place for every channel.
  • New: Mark reviewed on Activity, plus an Unanswered questions list so you can see what your bot could not answer and add it to your sources.
  • New: A plan card in the sidebar shows your bots and interactions at a glance. When you hit a hard limit, the dashboard explains what to do next instead of stopping silently.
  • New: Pro trial reminders by email, so a trial never ends by surprise.
  • Improved: Activity triage counts match what is listed, filters are kept in the page URL, and Copy link works again.
  • Improved: Emails from the in-app contact form now list your bots with dashboard links, so support replies arrive with context.
  • Fixed: The new-bot wizard no longer breaks when a browser translator (such as Google Translate) rewrites the page.
  • Fixed: Searching in Activity no longer leaves you on an empty screen with no way back.
  • Fixed: Members whose account has no name are shown by email instead of as "User".
  • Removed: The per-channel color pickers under each Deploy tab. Their settings were migrated into the shared Appearance card.