- New
- Improved
- Removed
- Security
62 response languages, redesigned sign-in, and every channel on by default.
Bots can reply in far more languages, new bots are ready to deploy on every channel as soon as they are created, and signing in looks like the rest of HelpJet.
- New: Bot response language choices grew from 8 to 62, including right-to-left languages. The widget's own labels (send, new chat, feedback) follow the bot language.
- New: Changing a bot's default language offers to translate its welcome message and suggested questions for you.
- Improved: New bots start with all deploy channels enabled, so the chat link, widget, and page embed work immediately.
- Improved: Sign-in and sign-up pages were redesigned for HelpJet, with clearer error messages, a Get help link, and no flash of a blank page while loading.
- Improved: Training file uploads go straight to storage, so larger files upload reliably. If a file cannot be uploaded you now get a clear error instead of a silent failure.
- Security: The widget is isolated from the host page so it cannot be restyled or tampered with from outside, and every public chat surface now carries a short-lived token tied to where it was loaded.
- Removed: Page-level CSS overrides of the widget. Use the customization settings on the Deploy page instead.