Best Customer Service Books to Read in 2020
Customer service has long been the differentiating factor between successful and unsuccessful businesses. Previously perceived as a necessary constraint that…
Customer service has long been the differentiating factor between successful and unsuccessful businesses. Previously perceived as a necessary constraint that…
If you’re wondering what a knowledge base is, you’re probably trying to build one or wondering if you need one….
If you are working as a product manager, or looking to land yourself a product management job, then reading up…
Camtasia is a popular and powerful screen recorder and video editor from TechSmith. With this tool you can create videos…
Everyone in business knows the importance of networking. But finding the right people to network with isn’t always an easy…
Zapier is an extremely useful service that enables you to connect apps and automate your workflow. This not only saves…
Creating a fully functioning knowledge base, that helps to engage your customers and answer their questions, is a difficult process….
The term customer service refers to the process of serving people, and providing help and support either before, during, or…
Whatever your industry, customer service should feature right at the top of your list of priorities. Unfortunately, this isn’t always…
Managing large projects, numerous departments, and uncountable numbers of staff can be extremely challenging. Luckily, there are numerous project management…