# HelpJet

> AI customer support chatbot that trains on your own website and docs in minutes and answers your customers' repetitive questions around the clock. Built for solo founders and small teams. Free forever plan: no credit card, nothing deleted if you downgrade.

## What is HelpJet?

HelpJet is an AI support chatbot made by HeroThemes. It reads your website, docs and help content, then answers customer questions 24/7 from that content only, and says so when it doesn't know. No flowcharts, no decision trees, no canned responses.

## Key Features

- 5-minute setup: paste your URL, pick a tone, embed one script (or install the WordPress plugin)
- Stays current: web sources are re-fetched automatically every week, and you can refresh any source on demand
- When it can't answer: it says so and points the visitor to your contact form, email or phone (a "goal" you set)
- Brand voice: four tones (Friendly, Professional, Playful, Direct) plus your own instructions
- Training sources: websites, sitemaps, WordPress posts and pages, PDFs and files, YouTube videos, pasted text, and Help Scout conversations
- Replies in the visitor's own language
- 24/7 availability: always on, handles many conversations at once

## Integrations

- WordPress and WooCommerce: dedicated plugin (on WordPress.org), or the embed script
- Help Scout: Help Scout Assist suggests AI replies inside Help Scout
- Shopify, BigCommerce, Squarespace, Wix, Webflow and any other site: one pasted embed script (no app-store app)
- Not integrated: Slack, Zapier, Zendesk, Intercom, HubSpot

## Who HelpJet is not for

HelpJet is an AI answer bot, not a helpdesk. It has no human live-chat takeover, shared agent inbox, ticketing or SSO. Teams that need those should use a helpdesk such as Intercom, Zendesk or Tidio.

## Use Cases

- SaaS founders who want to stop answering the same 5 questions every day
- Small businesses that can't afford a support team
- E-commerce stores needing round-the-clock customer assistance
- Startups looking to scale support without scaling headcount

## Pricing

Full machine-readable pricing: https://helpjet.com/pricing.md

- Free: $0 forever; 1 bot, 100 interactions/month, no credit card required
- Pro: $29/month (or $23/month billed annually); 3 bots, 1,000 interactions/month, 14-day free trial with no credit card
- Add-ons: extra bots $20/bot/month, credit packs $30 per 1,000 interactions (valid 12 months), white-labeling $79/month
- An "interaction" is one billable bot reply
- Downgrading never deletes bots, training data, or conversation history

## Links

- Homepage: https://helpjet.com
- Pricing: https://helpjet.com/pricing
- Documentation: https://helpjet.com/docs
- Blog: https://helpjet.com/blog
- Free AI support tools: https://helpjet.com/tools
- Integrations: https://helpjet.com/ai-chatbot
- About: https://helpjet.com/about
- Sign up: https://app.helpjet.com/sign-up